Coronavirus (Covid-19)

AUGUST  2020


We are looking forward to welcoming the children back to the nursery.

The nursery has been deep cleaned in preparation for the return of the children and staff in September. Our main and most important aim is to make the nursery as safe and normal as possible in line with the guidance. Our aim is to make sure the nursery is how they remember it. It is important it is safe and not too scary or too restrictive or completely different from what they remember. We will make each session fun and engaging for all the children. We have put the following safety measures in place. Please take some time to read through the Coronavirus policy below. If you have any concerns, please do not hesitate to contact me.

                                                           CORONAVIRUS (COVID-19) POLICY

  1. We are using the main room and the large hall adjacent to the nursery room.
  2. Parents/carers will be asked to queue outside along the path respecting social distancing. 

The children will be met by a member of staff who will welcome them and take them into nursery.

  1. We are not able to allow parents/carers to access the building. If you need to contact us during the day please call the nursery on 01892 662156 or email us  or
  2. Temperature checks will be taken on arrival each day.
  3. If your child is unwell, please do not send them into nursery. If a child becomes unwell, we will contact the parent/carer to arrange collection.
  4. Children to bring a clearly named drinks bottle that can be refilled throughout the day.
  5. Please do not bring any toys from home, as we need to limit the number of items each child brings to nursery. 
  6. Children can bring a back- pack that must remain at nursery throughout the week.
  7. We are not able to prepare snacks and would like you to provide 2 healthy snacks (morning/afternoon sessions) please label the snacks and place them in their lunch boxes. Please ensure that all fruit is cut up.  
  8. All fabrics, soft toys and dressing up clothes will be removed and washed at the end of each day. We have removed sand play as this activity poses a risk of cross-contamination. 
  9. Nursery toys will be limited so that we can keep a track of items used and they will be cleaned and sterilised before putting away.
  10. Windows will be open for ventilation.
  11. The children will have extended play in the garden throughout the day. 
  12. We will follow the guidance of ‘catch it, bin it, kill it, in the nursery. Tissue bins will be emptied regularly throughout the day.
  1. Staff and children will wash their hands before entering and exiting 

 the nursery rooms. All children will be supervised when washing their hands at regular intervals through the day. Hand sanitisers are available throughout the building for staff.

If a child or a member of staff develop Coronavirus symptoms, we will take immediate action. The member of staff will return home and self-isolate. Staff are aware of how to access a Coronavirus test. If a child develops symptoms, we will contact the parent/carer immediately to arrange collection of the child. The child will be isolated in another room with a member of staff until their collection can be arranged. 

If there is confirmed case of Coronavirus, we will inform all our parents/carers via email whilst respecting the confidentiality of the person concerned.

  1. Our health and safety policies have been updated and are reviewed weekly and will be updated where necessary.
  1. The nursery carries out thorough risk assessments and these are reviewed weekly and updated. 
  1. The nursery rooms and toilets will be cleaned throughout the day and  deep cleaned at the end of each day in preparation for the following day. Floors, high traffic areas  – door handles, light switches, surfaces will be with cleaned with approved cleaning products. Dressing up clothes, dolls clothes and fabrics will be removed and washed in the washing machine. Toys will be sterilised and taken out of use for 72 hours.            


Whilst the changes appear numerous, we are implementing the changes to protect the children in our care along with the nursery team. We are following all the advice from the Government, NHS and the Health and Safety Committee. We will continue to assess our strategies and health and safety awareness each day, making changes where necessary.

Our health and safety policies have been updated and will be available on our website from September. Copies are available from nursery.

If you have any concerns, please do not hesitate to contact me by email or call 07879816192 out of nursery hours or on the nursery landline during term time 01892 662156.

Kind regards,


Dealing with Discrimination

EYFS: 3.1, 3.2, 3.52

This policy also links to safeguarding, prevent and whistleblowing policies.

At The Nursery School we do not tolerate discriminatory behaviour and take action to tackle discrimination. We believe that parents have a right to know if discrimination occurs and what actions the nursery will take to tackle it. We follow our legal duties in relation to discrimination and record all incidents any perceived or actual relating to discrimination on any grounds and report these where relevant to children’s parents and the registering authority.

Definition and legal framework

Types of discrimination

  • Direct discrimination occurs when someone is treated less favourably than another person because of a protected characteristic 
  • Discrimination by association occurs when there is a direct discrimination against a person because they associate with a person who has a protected characteristic
  • Discrimination by perception occurs when there is a direct discrimination against a person because they are perceived to have a protected characteristic
  • Indirect discrimination can occur where a provision, criterion or practice is in place which applies to everyone in the organisation but particularly disadvantages people who share a protected characteristic and that provision, criterion or practice cannot be justified as a proportionate means of achieving a legitimate aim
  • Harassment is defined as ‘unwanted conduct related to a relevant protected characteristic, which has the purpose or effect of violating an individual’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that individual’
  • Victimisation occurs when an employee is treated badly or put to detriment because they have made or supported a complaint or raised grievance under the Equality Act 2010 or have been suspected of doing so. 

Protected characteristics

The nine protected characteristics under the Equality Act 2010 are: 

  • Age
  • Disability 
  • Gender reassignment
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation
  • Marriage and civil partnership
  • Pregnancy and maternity.

Incidents may involve a small or large number of persons, they may vary in their degree of offence and may not even recognise the incident has discriminatory implications; or at the other extreme their behaviour may be quite deliberate and blatant.

Examples of discriminatory behaviour are:

  • Physical assault against a person or group of people
  • Derogatory name calling, insults and discriminatory jokes
  • Graffiti and other written insults (depending on the nature of what is written)
  • Provocative behaviour such as wearing badges and insignia and the distribution of discriminatory literature
  • Threats against a person or group of people pertaining to the nine protected characteristics listed above 
  • Discriminatory comments including ridicule made in the course of discussions 
  • Patronising words or actions.

Our procedures

We tackle discrimination by:

  • Consistently promoting the British Values of democracy, the rule of law, individual liberty, mutual respect and tolerance of different faiths and beliefs to all practitioners, children and families in the setting
  • Challenging any observed instances of discrimination from practitioners, children and families and following this policy, as outlines below, to ensure that discriminatory behaviours are not tolerated within our setting
  • Expecting all staff in the nursery to be aware of and alert to any discriminatory behaviour or bullying taking place in person or via an online arena 
  • Expecting all staff to intervene firmly and quickly to prevent any discriminatory behaviour or bullying, this may include behaviour from parents and other staff members
  • Expecting all staff to treat any allegation seriously and report it to the nursery manager. Investigating and recording each incident in detail as accurately as possible and making this record available for inspection by staff, inspectors and parents where appropriate, on request. The nursery manager is responsible for ensuring that incidents are handled appropriately and sensitively and entered in the record book. Any pattern of behaviour should be indicated. Perpetrator/victim’s initials may be used in the record book as information on individuals is confidential to the nursery
  • Ensuring any online bullying or discriminatory behaviour is tackled immediately 
  • Informing: the parents of the child(ren) who are perpetrators and/or victims should be informed of the incident and of the outcome, where an allegation is substantiated following an investigation
  • Excluding or dismissing any individuals who display continued discriminatory behaviour or bullying, but such steps will only be taken when other strategies have failed to modify behaviour. This includes any employees where any substantiated allegation after investigation will incur our disciplinary procedures (please see the policy on disciplinary procedures). 

We record any incidents of discriminatory behaviour or bullying to ensure that:

  • Strategies are developed to prevent future incidents
  • Patterns of behaviour are identified
  • Persistent offenders are identified
  • Effectiveness of nursery policies are monitored
  • A secure information base is provided to enable the nursery to respond to any discriminatory behaviour or bullying.

If the behaviour shown by an individual is deemed to be radicalised, we will follow our procedure as detailed in our Safeguarding and Prevent Policy in order to safeguard children and families concerned. 

Nursery staff

We expect all staff to be alert and seek to overcome any ignorant or offensive behaviour based on fear or dislike of distinctions that children, staff or parents may express in nursery.

We aim to create an atmosphere where the victims of any form of discrimination have confidence to report such behaviour, and that subsequently they feel positively supported by the staff and management of the nursery.

It is incumbent upon all members of staff to ensure that they do not express any views or comments that are discriminatory; or appear to endorse such views by failing to counter behaviour, which is prejudicial in a direct manner. We expect all staff to use a sensitive and informed approach to counter any harassment perpetrated out of ignorance.

This policy was adopted onSigned on behalf of the nurseryDate for review
August 2020     Jackie Bannister January 2021


EYFS: 3.19, 3.44, 3.45, 3.46

At we promote the good health of children attending nursery and take necessary steps to prevent the spread of infection (see sickness and illness policy). If a child requires medication we will obtain information about the child’s needs for this, and will ensure this information is kept up to date. 

We follow strict guidelines when dealing with medication of any kind in the nursery and these are set out below. 

Medication prescribed by a doctor, dentist, nurse or pharmacist

(Medicines containing aspirin will only be given if prescribed by a doctor)

  • Prescription medicine will only be given when prescribed by the above and for the person named on the bottle/packaging for the dosage stated
  • Medicines must be in their original containers with their instructions printed in English 
  • Those with parental responsibility for any child requiring prescription medication should hand over the medication to the most appropriate member of staff who will then note the details of the administration on the appropriate form and another member of staff will check these details
  • Those with parental responsibility must give prior written permission for the administration of each and every medication. However, we will accept written permission once for a whole course of medication or for the ongoing use of a particular medication under the following circumstances:
  1. The written permission is only acceptable for that brand name of medication and cannot be used for similar types of medication, e.g. if the course of antibiotics changes, a new form will need to be completed
  2. The dosage on the written permission is the only dosage that will be administered. We will not give a different dose unless a new form is completed
  3. Parents must notify us IMMEDIATELY if the child’s circumstances change, e.g. a dose has been given at home, or a change in strength/dose needs to be given. 
  • The nursery will not administer a dosage that exceeds the recommended dose on the instructions unless accompanied by written instructions from a relevant health professional such as a letter from a doctor or dentist
  • The parent must be asked when the child has last been given the medication before coming to nursery; and the staff member must record this information on the medication form. Similarly, when the child is picked up, the parent or guardian must be given precise details of the times and dosage given throughout the day. The parent’s signature must be obtained at both times
  • At the time of administering the medicine, a senior member of staff will ask the child to take the medicine or offer it in a manner acceptable to the child at the prescribed time and in the prescribed form. (It is important to note that staff working with children are not legally obliged to administer medication)
  • If the child refuses to take the appropriate medication, then a note will be made on the form
  • Where medication is “essential” or may have side effects, discussion with the parent will take place to establish the appropriate response.

Non-prescription medication (these will not usually be administrated)

  • The nursery will not administer any non-prescription medication containing aspirin
  • The nursery will only administer non-prescription medication for a short initial period, dependant on the medication or the condition of the child. After this time medical attention should be sought
  • If the nursery feels the child would benefit from medical attention rather than non-prescription medication, we reserve the right to refuse nursery care until the child is seen by a medical practitioner 
  • If a child needs liquid paracetamol or similar medication during their time at nursery, such medication will be treated as prescription medication with the onus being on the parent to provide the medicine
  • An emergency nursery supply of fever relief (e.g. Calpol) and anti-histamines (e.g. Piriton) will be stored on site. This will be checked at regular intervals by the designated trained first aider to make sure that it complies with any instructions for storage and is still in date  
  • If a child does exhibit the symptoms for which consent has been given to give non-prescription medication during the day, the nursery will make every attempt to contact the child’s parents. Where parents cannot be contacted then the nursery manager will take the decision as to whether the child is safe to have this medication based on the time the child has been in the nursery, the circumstances surrounding the need for this medication and the medical history of the child on their registration form. 
  • Giving non-prescription medication will be a last resort and the nursery staff will use other methods first to try and alleviate the symptoms (where appropriate). The child will be closely monitored until the parents collect the child
  • For any non-prescription cream for skin conditions e.g. Sudocrem, prior written permission must be obtained from the parent and the onus is on the parent to provide the cream which should be clearly labelled with the child’s name
  • If any child is brought to the nursery in a condition in which he/she may require medication sometime during the day, the manager will decide if the child is fit to be left at the nursery. If the child is staying, the parent must be asked if any kind of medication has already been given, at what time and in what dosage and this must be stated on the medication form 
  • The nursery DOES NOT administer any medication unless prior written consent is given for each and every medicine.

Injections, pessaries, suppositories

As the administration of injections, pessaries and suppositories represents intrusive nursing, we will not administer these without appropriate medical training for every member of staff caring for this child. This training is specific for every child and not generic. The nursery will do all it can to make any reasonable adjustments including working with parents and other professionals to arrange for appropriate health officials to train staff in administering the medication.  

Staff medication

All nursery staff have a responsibility to work with children only where they are fit to do so. Staff must not work with children where they are infectious or too unwell to meet children’s needs. This includes circumstances where any medication taken affects their ability to care for children, for example, where it makes a person drowsy. 

If any staff member believes that their condition, including any condition caused by taking medication, is affecting their ability they must inform the manager  or deputy and seek medical advice. The nursery manager/deputy manager  will decide if a staff member is fit to work, including circumstances where other staff members notice changes in behaviour suggesting a person may be under the influence of medication. This decision will include any medical advice obtained by the individual or from an occupational health assessment.   

Where staff may occasionally or regularly need medication, any such medication must be kept in a separate locked container in the kitchen or nursery room where staff may need easy access to the medication such as an asthma inhaler. In all cases it must be stored out of reach of the children. It must not be kept in the first aid box and should be labelled with the name of the member of staff.


All medication for children must have the child’s name clearly written on the original container and kept in a closed box, which is out of reach of all children.  Emergency medication, such as inhalers and auto-injectors, will be within easy reach of staff in case of an immediate need, but will remain out of children’s reach.  Any antibiotics requiring refrigeration must be kept in a fridge in the kitchen inaccessible to children.

All medications must be in their original containers, labels must be legible and not tampered with or they will not be given. All prescription medications should have the pharmacist’s details and notes attached to show the dosage needed and the date the prescription was issued. This will all be checked, along with expiry dates, before staff agree to administer medication.  

This policy was adopted onSigned on behalf of the nurseryDate for review
AUGUST 2020Jackie BannisterFebruary 2021

Allergies and Allergic Reactions

EYFS: 3.47, 3.45

At The Nursery School we are aware that children may have or develop an allergy resulting in an allergic reaction. Our aims are to ensure allergic reactions are minimised or, where possible, prevented and that staff are fully aware of how to support a child who may be having an allergic reaction. 

Our procedures

  • Our staff are made aware of the signs and symptoms of a possible allergic reaction in case of an unknown or first reaction in a child. These may include a rash or hives, nausea, stomach pain, diarrhoea, itchy skin, runny eyes, shortness of breath, chest pain, swelling of the mouth or tongue, swelling to the airways to the lungs, wheezing and anaphylaxis
  • We ask parents to share all information about allergic reactions and allergies on child’s registration form and to inform staff of any allergies discovered after registration
  • We share all information with all staff and keep an allergy register on the notice boards located in the kitchen and the main room
  • Where a child has a known allergy, the nursery manager will carry out a full Allergy Risk Assessment Procedure with the parent prior to the child starting the nursery and shares this assessment with all staff
  • All food prepared for a child with a specific allergy is prepared in an area where there is no chance of contamination and served on equipment that has not been in contact with this specific food type, e.g. nuts
  • The manager and parents will work together to ensure a child with specific food allergies receives no food at nursery that may harm them. 
  • Seating will be monitored for children with allergies. Where deemed appropriate, staff will sit with children who have allergies and where age/stage appropriate staff will discuss food allergies and the potential risks 
  • If a child has an allergic reaction to food, a bee or wasp sting, plant etc. a first-aid trained member of staff will act quickly and administer the appropriate treatment, where necessary. We will inform parents and record the information in the incident book and on the allergy register
  • If an allergic reaction requires specialist treatment, e.g. an EpiPen, then at least two members of staff working directly with the child and the manager will receive specific medical training to be able to administer the treatment to each individual child. 

Food Information Regulations 2014

From 13 December 2014, we will incorporate additional procedures in line with the Food Information Regulations 2014 (FIR).

  • We will display our weekly snack menus on the Parent Information Board and will identify when the 14 allergens are used as ingredients in any of our snacks.

Transporting children to hospital procedures

The nursery manager/staff member must:

  • Call for an ambulance immediately if the allergic reaction is severe. DO NOT attempt to transport the sick child in your own vehicle
  • Whilst waiting for the ambulance, contact the parent(s) and arrange to meet them at the hospital
  • Arrange for the most appropriate member of staff to accompany the child, taking with them any relevant information such as registration forms, relevant medication sheets, medication and the child’s comforter
  • Redeploy staff if necessary to ensure there is adequate staff deployment to care for the remaining children. This may mean temporarily grouping the children together
  • Inform a member of the management team immediately
  • Remain calm at all times. Children who witness an incident may well be affected by it and may need lots of cuddles and reassurance. Staff may also require additional support following the accident.
This policy was adopted onSigned on behalf of the nurseryDate for review
August 2020Jackie BannisterJanuary 2021

Looked After Children

EYFS: 3.1, 3.2, 3.4, 3.6, 3.20

At The Nursery School we are committed to providing a welcoming and inclusive quality environment for all children and families. 

Definition and legal framework 

The description ‘looked after’ is generally used to describe a child who is looked after by the local authority. This includes children who are subject to a care order or temporarily classed as looked after on a planned basis for short breaks or respite care. Most looked after children will be cared for by foster carers with a small minority in children’s homes, looked after by family members or even placed back within the family home. 

The term ‘looked after child’ denotes a child’s current legal status. The nursery never uses this term to categorise a child as standing out from others or refers to a child using acronyms such as LAC.

The legal framework for this policy is underpinned by or supported through: 

  • Childcare Act (2006)
  • Children Act (1989 and 2004) 
  • Adoption and Children Act (2002) 
  • Children and Young Persons Act (2008)
  • Children and Families Act (2014)
  • Children and Social Work Act (2017).

Our policy

Our nursery treats each child as an individual. We recognise that for young children to get the most out of educational opportunities they need to be settled appropriately with their carer. We will discuss with the child’s carer, and social worker where applicable, the length of time the child has been with the carer before they start nursery to establish how secure the child feels and whether they are ready to be able to cope with further separation, a new environment and new expectations made upon them.

We are aware that there are several reasons why a child may go into care and these reasons may or may not include traumatic experiences or abuse. All our practitioners are committed to doing all they can to support all children to achieve their full potential. The nursery staff team are all trained to understand our safeguarding policy and procedures. Additional training to support children’s individual needs will be planned for where appropriate. Practitioners are always supported by management  and we have an’ open door’ policy if they need to discuss any sensitive issues regarding the child. 

Where applicable, we contribute to any assessment about the child, such as those carried out under local authorities’ assessment frameworks or Early Help Assessment (EHA) and to any multi-agency meetings, case conferences or strategy meetings in relation to the child’s learning and development. The designated person for looked after children or the child’s key person will attend meetings as appropriate.

The designated persons for ‘looked after children’ is Jackie Bannister/Sarah Payne

Each child is allocated a key person. The key person will support the child initially with transition and settling in and then continue to support and build up a relationship with the child, carers and any other agencies involved. Regular contact will be maintained with the carers throughout the child’s time at the nursery and with the social worker or other professionals (where applicable). 

The key person will carry out regular ongoing practice such as observations to build up a picture of the child’s interests, and plan activities accordingly to support the child’s stage of learning and development and interests. This information will be shared with carers and other professionals as appropriate as well as any concerns surrounding their developmental stages.

Where necessary we will develop a care plan with carers and professionals. This will include: 

  • The child’s emotional needs and how they are to be met
  • How any emotional issues and problems that affect behaviour are to be managed
  • The child’s sense of self, culture, language/s and identity – how this is to be supported
  • The child’s need for sociability and friendship
  • The child’s interests and abilities and possible learning journey pathway
  • How any special needs will be supported.

In addition, the care plan may also consider: 

  • How information will be shared with the foster carer and local authority (as the ‘corporate parent’) as well as what information is shared with any other organisation or professionals and how it will be recorded and stored
  • What contact the child has with his/her birth parent(s) and what arrangements will be in place for supervised contact. If this is to be in the setting, when, where and what form the contact will take will be discussed and agreed
  • Who may collect the child from nursery and who may receive information about the child 
  • What written reporting is required
  • Wherever possible, and where the plan is for the child to return to their home, the birth parent(s) should be involved in planning
  • With the social worker’s agreement, and as part of the plan, whether the birth parent(s) should be involved in the setting’s activities that include parents, such as outings, fun days etc. alongside the foster carer.

Where applicable, we will complete a Personal Education Plan (PEP) for any children aged three to five in partnership with the social worker and/or care manager and carers. We will also attend all appropriate meetings and contribute to reviews. 

The key person and designated ‘looked after’ persons Jackie Bannister/Sarah Payne will work together to ensure any onward transition to school or another nursery is handled sensitively to ensure that this is as smooth as possible and all necessary information is shared. The child’s individual file, including observations, photographs and pieces of art work and mark making will be passed on to the carer at this stage.

Key contact details:

Private Fostering

Private fostering is an arrangement made between the parent and the private foster carer, who then becomes responsible for caring for the child in such a way as to safeguard and promote their welfare. 

A privately fostered child is a child under the age of 16 (18 if a disabled child) who is cared for and provided with accommodation etc. for more than 28 days and where the care is intended to continue by someone other than:

  • The parents
  • A person who is not a parent but has parental responsibility
  • A close relative
  • The Local Authority.

It is a statutory duty for us to inform the local authority where we are made aware of a child who may be subject to private fostering arrangements. We will do this by contacting the local authority children’s social care team. 

This policy was adopted onSigned on behalf of the nurseryDate for review
07.08/2020Jackie BannisterJanuary 2021

Complaints and Compliments

EYFS: 3.74, 3.75

At The Nursery School we believe that parents are entitled to expect courtesy and prompt, careful attention to their individual needs and wishes. We hope that at all times parents are happy with the service provided and we encourage parents to voice their appreciation to the staff concerned. 

We record all compliments and share these with staff. 

We welcome any suggestions from parents on how we can improve our services, and will give prompt and serious attention to any concerns that parents may have. Any concerns will be dealt with professionally and promptly to ensure that any issues arising from them are handled effectively and to ensure the welfare of all children, enable ongoing cooperative partnership with parents and to continually improve the quality of the nursery. 

We have a formal procedure for dealing with complaints where we are not able to resolve a concern. Where any concern or complaint relates to child protection, we follow our Safeguarding/Child Protection Policy.

Internal complaints procedure

Stage 1

If any parent should have cause for concern or any queries regarding the care or early learning provided by the nursery, they should in the first instance take it up with the child’s key person or a senior member of staff.  

Stage 2

If the issue remains unresolved or parents feel they have received an unsatisfactory outcome, then they must present their concerns in writing as a formal complaint to the nursery manager. The owner/manager will then investigate the complaint and report back to the parent within 14 days. The owner/manager will document the complaint fully and the actions taken in relation to it in the complaints log book.   

Stage 3

If the matter is still not resolved, the nursery will hold a formal meeting between the manager, parent and a senior staff member to ensure that it is dealt with comprehensively. The nursery will make a record of the meeting and document any actions. All parties present at the meeting will review the accuracy of the record, and be asked to sign to agree it and receive a copy. This will signify the conclusion of the procedure.

Stage 4 

If the matter cannot be resolved to their satisfaction, then parents have the right to raise the matter with Ofsted. Parents are made aware that they can contact Ofsted at any time they have a concern, including at all stages of the complaints procedure, and are given information on how to contact Ofsted. Please see the Ofsted poster on our information board in the entrance hall. Ofsted is the registering authority for nurseries in England and investigates all complaints that suggest a provider may not be meeting the requirements of the nursery’s registration. It risk assesses all complaints made and may visit the nursery to carry out a full inspection where it believes requirements are not met. 

A record of complaints will be kept in the nursery. The record will include the name of the complainant, the nature of the complaint, date and time complaint received, action(s) taken, result of any investigations and any information given to the complainant including a dated response. 

Parents will be able to access this record if they wish; however, all personal details relating to any complaint will be stored confidentially and will be only accessible by the parties involved. Ofsted inspectors will have access to this record at any time during visits to ensure actions have been met appropriately. 

Contact details for Ofsted: 


Telephone: 0300 123 1231

By post:

Piccadilly Gate
Store Street
M1 2WD

Parents will also be informed if the nursery becomes aware that they are going to be inspected and after inspection the nursery will provide a copy of the report to parents and/or carers of children attending on a regular basis. 

This policy was adopted onSigned on behalf of the nurseryDate for review
20.08.2020Jackie BannisterJanuary  2021

Data Protection and Confidentiality

EYFS: 3.69, 3.70

At The Nursery School we recognise that we hold sensitive/confidential information about children and their families and the staff we employ. This information is used to meet children’s needs, for registers, invoices and emergency contacts. We store all records in a locked cabinet. Computers with files are password protected in line with data protection principles. Any information shared with the staff team is done on a ‘need to know’ basis and treated in confidence. This policy will work alongside the Privacy Notice to ensure compliance under General Data Protection Regulation (Regulation (EU) 2016/679 (GDPR) and Data Protection Act 2018.

Legal requirements

  • We follow the legal requirements set out in the Statutory Framework for the Early Years Foundation Stage (EYFS) 2017 and accompanying regulations about the information we must hold about registered children, their families and the staff working at the nursery 
  • We follow the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679 (GDPR), Data Protection Act 2018 and the Freedom of Information Act 2000 with regard to the storage of data and access to it. 


It is our intention to respect the privacy of children and their families and we do so by:

  • Storing confidential records in a locked filing cabinet. Computers with files are password protected
  • Ensuring staff, student and volunteer inductions include an awareness of the importance of confidentiality and that information about the child and family is not shared outside of the nursery other than with relevant professionals who need to know that information. It is not shared with friends and family. If staff breach any confidentiality provisions, this may result in disciplinary action in serious cases, dismissal. Students on placement in the nursery are advised of our confidentiality policy and required to respect it
  • Ensuring that all staff, volunteers and students are aware that this information is confidential and only for use within the nursery to support the child’s best interests with parental permission
  • Ensuring that parents have access to files and records of their own children but not to those of any other child, other than where relevant professionals such as the police or local authority children’s social care team decide this is not in the child’s best interest
  • Ensuring all staff are aware that this information is confidential and only for use within the nursery setting. If any of this information is requested for whatever reason, the parent’s permission will always be sought other than in the circumstances above
  • Ensuring staff do not discuss personal information given by parents with other members of staff, except where it affects planning for the child’s needs
  • Ensuring staff, students and volunteers are aware of and follow our social networking policy in relation to confidentiality 
  • Ensuring issues concerning the employment of staff remain confidential to the people directly involved with making personnel decisions
  • Ensuring any concerns/evidence relating to a child’s personal safety are kept in a secure, confidential file and are shared with as few people as possible on a ‘need-to-know’ basis. If, however, a child is considered at risk, our safeguarding/child protection policy will override confidentiality. 

All the undertakings above are subject to the paramount commitment of the nursery, which is to the safety and well-being of the child.

General Data Protection Regulation (Regulation (EU) 2016/679 (GDPR) compliance 

In order to meet our requirements under GDPR we will also undertake the following:

  1. We will ensure our terms & conditions, privacy and consent notices are easily accessed/made available in accurate and easy to understand language 
  2. We will use your data only for reasons set out in our Privacy notice (please refer to our privacy notice) We will not share or use your data for other purposes
  3. Everyone in our nursery understands that people have the right to access their records or have their records amended or deleted (subject to other laws and regulations)
  4. Our data protection notice is displayed on the notice board in the entrance hall and in our health and safety file.

Staff and volunteer information

  • All information and records relating to staff will be kept confidentially in a locked cabinet
  • Individual staff may request to see their own personal file at any time.
This policy was adopted onSigned on behalf of the nurseryDate for review
01.08.2020Jackie BannisterFebruary  2021

Arrivals & Departures

EYFS:3.7, 3.62

At The Nursery School we give a warm welcome to every child and family on their arrival.

Parents are requested to pass the care of their child to the manager or deputy manager who will ensure his/her safety. The manager or deputy manager receiving the child immediately records his/her arrival in the daily attendance register. The manager or deputy manager also records any specific information provided by the parents.

If the parent requests the child is given medicine during the day the manager/deputy manager must ensure that the medication procedure is followed.

If the child is to be collected by someone who is not the parent at the end of the session, there is an agreed procedure that must be followed to identify the designated person. A password system is in place and this is required for the designated adult. Parents are informed about these arrangements and reminded about them regularly.

The child’s key person where possible or other nominated staff member must plan the departure of the child. This should include opportunities to discuss the child’s day with the parent. The parent should be told about any accidents or incidents and the appropriate records must be signed by the parent before departure. Where applicable, all medicines should be recovered from the medicine box/fridge after the parent has arrived and handed to him/her personally. The medication policy is to be followed regarding parental signature. 

The nursery will not release a child to anyone other than the known parent unless an agreement has been made at the time of arrival. In the case of any emergency such as a parent being delayed and arranging for a designated adult to collect a child, the parent should inform the designated person of the agreed procedure and contact the nursery about the arrangements as soon as possible. If in any doubt the nursery will check the person’s identity by ringing the child’s parent or their emergency contact number (please refer to the late collection policy).

On departure, the staff member releasing the child must mark the child register immediately marked to show that the child has left the premises. 

Adults arriving under the influence of alcohol or drugs

Please refer to the alcohol and substance misuse policy. 

Arrivals and departures of visitors

For arrivals and departures of visitors the nursery requires appropriate records to be completed on entry and exit e.g. in the visitors’ book. Please refer to supervision of visitors policy for further information. 

This policy was adopted onSigned on behalf of the nurseryDate for review
20.08.2020Jackie BannisterFebruary 2021

Health and Safety

EYFS: 3.25, 3.28, 3.29, 3.30, 3.44, 3.45, 3.46, 3.47, 3.50, 3.51, 3.54, 3.55, 3.56, 3.57, 3.63, 3.64, 3.65, 3.66

At The Nursery School we provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and a safe early learning environment in which children learn and are cared for. To develop and promote a strong health and safety culture within the nursery for the benefit of all staff, children and parents, we provide information, training and supervision. We also accept our responsibility for the health and safety of other people who may be affected by our activities.

The allocation of duties for safety matters and the arrangements which we will make to implement our health and safety procedures are set out within this policy and we make sufficient resources available to provide a safe environment.

Legal framework 

We follow all relevant legislation and associated guidance relating to health and safety within the nursery including:

  • The requirements of the Statutory Framework for the Early Years Foundation Stage (EYFS) 2017
  • The regulations of the Health & Safety at Work Act 1974 and any other relevant legislation such as Control Of Substances Hazardous to Health Regulation (COSHH)
  • Any guidance provided by Public Health England, the local health protection unit, the local authority environmental health department, fire authority or the Health and Safety Executive.

Aims and objectives

The aim of this policy statement is to ensure that all reasonably practical steps are taken to ensure the health, safety and welfare of all persons using the premises. 

To achieve this, we will actively work towards the following objectives:

  • Establish and maintain a safe and healthy environment throughout the nursery including outdoor spaces
  • Establish and maintain safe working practices amongst staff and children
  • Make arrangements for ensuring safety and the minimising of risks to health in connection with the use, handling, storage and transport of hazardous articles and substances
  • Ensure the provision of sufficient information, instruction and supervision to enable all people working in or using the nursery to avoid hazards and contribute positively to their own health and safety and to ensure that staff have access to regular health and safety training
  • Maintain a healthy and safe nursery with safe entry and exit routes
  • Formulate effective procedures for use in case of fire and other emergencies and for evacuating the nursery premises. Practice this procedure on a regular basis to enable the safe and speedy evacuation of the nursery
  • Maintain a safe working environment for pregnant workers or for workers who have recently given birth, including undertaking appropriate risk assessments
  • Maintain a safe environment for those with special educational needs and disabilities and ensure all areas of the nursery are accessible (wherever practicable)
  • Provide a safe environment for students or trainees to learn in
  • Encourage all staff, visitors and parents to report any unsafe working practices or areas to ensure immediate response by the management. 

We believe the risks in the nursery environment are low and we will maintain the maximum protection for children, staff and parents. The nursery will:

  • Ensure all entrances and exits from the building, including fire exits are clearly identifiable, free from obstruction and easily opened from the inside
  • Regularly check the premises room by room for structural defects, worn fixtures and fittings or electrical equipment and take the necessary remedial action
  • Ensure that all staff, visitors, parents and children are aware of the fire procedures and regular fire drills are carried out
  • Have the appropriate fire detection and control equipment which is checked regularly to make sure it is in working order
  • Ensure that all members of staff are aware of the procedure to follow in case of accidents for staff, visitors and children 
  • Ensure that all members of staff take all reasonable action to control the spread of infectious diseases. For example Covid- 19 and wear protective masks, gloves and clothing where appropriate
  • Ensure there are suitable hygienic changing facilities (see infection control policy) 
  • Prohibit smoking on the nursery premises
  • Prohibit any contractor from working on the premises without prior discussion with the manager in charge 
  • Encourage children to manage risks safely and prohibit running inside the premises unless in designated areas 
  • Risk assess all electrical sockets and take appropriate measures to reduce risks where necessary and ensure no trailing wires are left around the nursery
  • Ensure all cleaning materials are placed out of the reach of children and kept in their original containers in locked cupboards.
  • Wear protective clothing when cooking or serving food
  • Prohibit certain foods that may relate to children’s allergies, e.g. nuts are not allowed in the nursery
  • We follow the EU Food Information for Food Consumers Regulations (EU FIC). These rules are enforced in the UK by the Food Information Regulations 2014 (FIR). We identify the 14 allergens listed by EU Law that we use as ingredients in any of the dishes we provide to children and ensure that all parents are informed 
  • Follow the allergies and allergic reactions policy for children who have allergies
  • Ensure risk assessments are undertaken on the storage and preparation of food produce within the nursery
  • Familiarise all staff and visitors with the position of the first aid boxes and ensure all know who the appointed first aiders are
  • Provide appropriately stocked first aid boxes and check their contents regularly
  • Ensure children are supervised at all times
  • Take all reasonable steps to prevent unauthorised persons entering the premises and have an agreed procedure for checking the identity of visitors
  • Ensure no student or volunteer is left unsupervised at any time
  • Ensure staff paediatric first aid certificates are on display 
  • A list of our first aiders are displayed in the entrance hall, kitchen and in the main nursery room.


The designated Health and Safety Officer in the nursery is Jackie Bannister.

The employer has overall and final responsibility for this policy being carried out at:

The Nursery School All Saints Church Hall, Church Rd, Crowborough TN6 1ED.

The nursery manager – Sarah Payne deputy nursery manager – Debbie Broom will be responsible in her absence.

All employees have the responsibility to cooperate with senior staff and the manager to achieve a healthy and safe nursery and to take reasonable care of themselves and others. Neglect of health and safety regulations/duties will be regarded as a disciplinary matter (see separate policy on disciplinary procedures).

Whenever a member of staff notices a health or safety problem which they are not able to rectify, they must immediately report it to the appropriate person named above. Parents and visitors are requested to report any concerns they may have to the  owner,manager or deputy manager.

Daily contact, monthly staff meetings and health and safety meetings provide consultation between management and employees. This will include health and safety matters.

Health and safety training

Person responsible for monitoring staff training is Jackie Bannister

Health and safety is covered in all induction training for new staff.

Training table (example):   

AreaTraining requiredWho
Paediatric First aidCourseAll staff 
Dealing with bloodIn house training/courseAll staff and students
Safeguarding/Child protectionIn house training/courseAll staff and students

Risk assessmentIn house training/courseAll staff 
Fire safety procedures In house trainingAll staff and students
Use of fire extinguisherIn house training/courseAll staff where possible
Food hygieneIn house training/courseAnyone involved in preparing and handling food
Allergy awarenessIn house training/courseAll staff and students
Manual handling In house training/courseAll staff and students
Stress awareness and management In house training/courseAll staff 
Changing of nappiesIn house trainingAll staff 

Medication requiring technical or medical knowledge e.g. Epi PenExternal courseAs required
SENCOExternal courseSENCO
Supervision and appraisalExternal courseManagers/deputy manager

At present at least one member of staff on duty MUST hold a full paediatric First Aid certificate in the nursery and when on outings. In addition to this, all newly qualified entrants to the early years workforce who have completed a level 2 and/or level 3 qualification on or after 30 June 2016, must also have either a full PFA or an emergency PFA certificate within three months of starting work in order to be included in the required staff: child ratios at level 2 or level 3 in an early years setting

All trained first aiders must be listed in the first aid policy.

Health and safety arrangements

  • All staff are responsible for general health and safety in the nursery
  • Risk assessments will be conducted on all areas of the nursery, including rooms, activities, outdoor areas, resources, cleaning equipment both indoors and outdoors in line with current guidelines on Corona virus and legionella 
  • These are reviewed at regular intervals and when arrangements change
  • All outings away from the nursery (however short) will include a prior risk assessment – more details are included in our outings policy
  • All equipment, rooms and outdoor areas will be checked thoroughly by staff before children access them or the area. These checks will be recorded and initialled by the staff responsible. Unsafe areas will be made safe/removed from the area by this member of staff to promote the safety of children. If this cannot be achieved the manager will be notified immediately  
  • We provide appropriate facilities for all children, staff, parents and visitors to receive a warm welcome and provide for their basic care needs, e.g. easy to access toilet area and fresh drinking water
  • We adhere to the Control Of Substances Hazardous to Health Regulation (COSHH) to ensure all children, staff, parents and visitors are safe in relation to any chemicals we may use on the premises
  • We identify and assess any water sources at risk of legionella, and manage these risks including avoiding stagnant water. 
  • All staff and students will receive appropriate training in all areas of health and safety which will include risk assessments, manual handling and fire safety. We may also use benefit risk assessments for particular activities and resources for children
  • We have a clear accident and first aid policy to follow in the case of any person in the nursery suffering injury from an accident or incident
  • We have a clear fire safety policy and procedure which supports the prevention of fire and the safe evacuation of all persons in the nursery. This is to be shared with all staff, students, parents and visitors to the nursery
  • We review accident and incident records to identify any patterns/hazardous areas
  • All health and safety matters are reviewed informally on an ongoing basis and formally every six months or when something changes. Staff and parents will receive these updates, as with all policy changes, as and when they happen
  • We welcome feedback from staff and parents. Parents/Carers are able to contribute to any policy through informal discussions in the nursery.
This policy was adopted onSigned on behalf of the nurseryDate for review
AUGUST 2020Jackie BannisterJANUARY 2021

Infection Control

EYFS: 3.44, 3.45, 3.46

At The Nursery School we promote the good health of all children attending through maintaining high hygiene standards and reducing the chances of infection being spread. We follow the health protection in schools and other childcare facilities guidance which sets out when and how long children need to be excluded from settings, when treatment/medication is required and where to get further advice from. 

Viruses and infections can be easily passed from person to person by breathing in air containing the virus, which is produced when an infected person talks, coughs or sneezes. It can also spread through hand/face contact after touching a person or surface contaminated with viruses.

We follow the guidance below to prevent a virus or infection from spreading around the nursery. Our staff:

  • Encourage all children to use tissues when coughing and sneezing to catch germs
  • Ensure all tissues are disposed of in a hygienic way and all children and staff wash their hands once the tissue is disposed of
  • Develop children’s understanding of the above and the need for good hygiene procedures in helping them to stay healthy 
  • Wear the appropriate Personal Protective Equipment (PPE) when changing nappies, toileting children and dealing with any other bodily fluids. Staff are requested to dispose of these in the appropriate manner and wash hands immediately 
  • Clean and sterilise all potties and changing mats before and after each use
  • Clean toilets after use and check them throughout the day
  • Remind children to wash their hands before eating, after visiting the toilet, playing outside or being in contact with any animal and explain the reasons for this
  • Clean all toys, equipment and resources regularly throughout the day by following a comprehensive cleaning rota and using antibacterial cleanser, or through washing in the washing machine
  • Store dummies in individual hygienic dummy boxes labelled with the child’s name to prevent cross-contamination with other children
  • Immediately clean and sterilise (where necessary) any dummy that falls on the floor or is picked up by another child 
  • Follow the sickness and illness policy when children are ill to prevent the spread of any infection in the nursery. Staff are also requested to stay at home if they are contagious.

In addition:

  • The nursery manager retains the right of refusal of all children, parents, staff and visitors who are deemed contagious and may impact on the welfare of the rest of the nursery 
  • Parents will be made aware of the need for these procedures in order for them to follow these guidelines whilst in the nursery 
  • At the end of each day the rooms in the nursery will be deep cleaned including carpets and soft furnishings to ensure the spread of infection is limited. This will be implemented earlier if the need arises
  • In the event of an infection outbreak the nursery will, where appropriate, undertake a deep clean to ensure the spread of infection is contained
  • We will follow Government health guidance, as well as seeking legal advice and information from our insurers, on any national outbreak of a virus/ pandemic and keep parents informed of any course of action. Each specific circumstance will differ and to ensure we take the most appropriate action, we will treat each case on an individual basis 
  • In addition, where contagious outbreaks occur, we will adopt Government guidance for all visitors to minimise the risk of further spreading of the infection 
  • The nursery will ensure stocks of PPE,  sanitisers, tissues, hand washing equipment, cleaning materials and sterilising fluid are maintained at all times. These will be increased during the winter months, or when flu and cold germs are circulating.
This policy was adopted onSigned on behalf of the nurseryDate for review
AUGUST 2020Jackie BannisterOCTOBER 2020

Sickness and Illness

EYFS: 3.44, 3.45, 3.46

At The Nursery School we promote the good health of all children attending. To help keep children healthy and minimise infection, we do not expect children to attend nursery if they are unwell. If a child is unwell it is in their best interest to be in a home environment with adults they know well rather than at nursery with their peers. 

Our procedures

In order to take appropriate action of children who become ill and to minimise the spread of infection we implement the following procedures: 

  • If a child becomes ill during the nursery day, we contact their parent(s) and ask them to pick up their child as soon as possible. During this time we care for the child in a quiet, calm area with their key person, wherever possible 
  • We follow the guidance published by Public Health England (Health Protection in Schools and other childcare facilities) and advice from our local health protection unit on exclusion times for specific illnesses, e.g. sickness and diarrhoea, measles and chicken pox, to protect other children in the nursery
  • Should a child have an infectious disease, such as sickness and diarrhoea, they must not return to nursery until they have been clear for at least 48 hours
  • We inform all parents if there is a contagious infection identified in the nursery, to enable them to spot the early signs of this illness. We thoroughly clean and sterilise all equipment and resources that may have come into contact with a contagious child to reduce the spread of infection
  • We notify Ofsted as soon as is reasonably practical, but in any event within 14 days of the incident of any food poisoning affecting two or more children cared for on the premises We ask parents to keep children on antibiotics at home for the first 48 hours of the course (unless this is part of an ongoing care plan to treat individual medical conditions e.g. asthma and the child is not unwell) This is because it is important that children are not subjected to the rigours of the nursery day, which requires socialising with other children and being part of a group setting, when they have first become ill and require a course of antibiotics
  • We have the right to refuse admission to a child who is unwell. This decision will be taken by the manager or deputy manager and is non-negotiable
  • We make information/posters about head lice readily available and all parents are requested to regularly check their children’s hair. If a parent finds that their child has head lice we would be grateful if they could inform the nursery so that other parents can be alerted to check their child’s hair. 

Meningitis procedure

If a parent informs the nursery that their child has meningitis, the nursery manager will contact the Local Area Infection Control (IC) Nurse. The IC Nurse will give guidance and support in each individual case. If parents do not inform the nursery, we may be contacted directly by the IC Nurse and the appropriate support given. We will follow all guidance given and notify any of the appropriate authorities including Ofsted where necessary.  

We will follow the transporting children to hospital procedure in any cases where children may need hospital treatment. 

The nursery manager/staff member must:

• Inform a member of the management team immediately

  • Call 999 for an ambulance immediately if the illness is severe. DO NOT attempt to transport the unwell child in your own vehicle
  • Follow the instructions from the 999 call handler
  • Whilst waiting for the ambulance, a member of staff must contact the parent(s) and arrange to meet them at the hospital 
  • Redeploy staff if necessary to ensure there is adequate staff deployment to care for the remaining children. This may mean temporarily grouping the children together
  • Arrange for the most appropriate member of staff to accompany the child taking with them any relevant information such as registration forms, relevant medication sheets, medication and the child’s comforter 
  • Remain calm at all times. Children who witness an incident may well be affected by it and may need lots of cuddles and reassurance. Staff may also require additional support following the accident.
This policy was adopted onSigned on behalf of the nurseryDate for review
August 2020Jackie BannisterDecember 2020

Alcohol and Substance Misuse

EYFS: 3.19

At The Nursery School we are committed to providing a safe environment that helps to ensure the welfare of the children in our care. This includes making sure that children are not exposed to adults who may be under the influence of alcohol or other substances that may affect their ability to care for children. 


Under the Health and Safety at Work Act 1974, companies have a legal requirement to provide a safe working environment for all their employees. 

Anyone who arrives at the nursery clearly under the influence of alcohol will be asked to leave.  If they are a member of staff, the nursery will investigate the matter and will initiate the disciplinary process. As a result of which action may be taken, including dismissal.   If they are a parent, the nursery will judge if the parent is suitable to care for the child. The nursery may call the second contact on the child’s registration form to collect them.  If a child is thought to be at risk the nursery will follow the safeguarding children/child protection procedure and the police/children’s social services may be called.   If anyone arrives at the nursery in a car under the influence of alcohol the police will be contacted. 

Staff, students, parents, carers, visitors, contractors etc. are asked not to bring alcohol on to the nursery premises.  

Substance misuse 

Anyone who arrives at the nursery under the influence of illegal drugs, or any other substance including medication, that affects their ability to care for children, will be asked to leave the premises immediately. 

If they are a member of staff, an investigation will follow which may lead to consideration of disciplinary action. As a result of which dismissal could follow.  If they are a parent the nursery will judge if the parent is suitable to care for the child. The nursery may call the second contact on the child’s registration form to collect them.  If a child is thought to be at risk the nursery will follow the safeguarding children/child protection procedure and the police may be called.  

The nursery will contact the police if anyone (including staff, students, volunteers, contractors and visitors) is suspected of being in possession of illegal drugs or if they are driving or may drive when under the influence of illegal drugs.  If they are a member of staff serious disciplinary procedures will be followed. 

If a member of staff is taking prescriptive medication that may affect their ability to work, they must inform the nursery manager as soon as possible to arrange for a risk assessment to take place. 

Safeguarding/child protection

If a parent or carer is clearly over the alcohol limit, or under the influence of illegal drugs and it is believed the child is at risk we will follow our safeguarding/child protection procedures, contact Local Authority children’s social care team and the police. 

Staff will do their utmost to prevent a child from travelling in a vehicle driven by them and if necessary, the police will be called. 

Where an illegal act is suspected to have taken place, the police will be called. 

This policy was adopted onSigned on behalf of the nurseryDate for review
07.08.2020Jackie BannisterFebruary 2021